Last updated: June 3, 2026
This Privacy Policy explains how PORE Decisions Med Spa ("PORE Decisions," "we," "us," or "our") collects, uses, and shares information when you visit poremedspa.com (the "Site") or contact us through it. By using the Site, you agree to the practices described below. This policy covers our website only; information collected during in-person care is handled under our in-clinic privacy practices.
Information we collect
Information you provide. When you submit our contact or appointment request form, we collect the details you choose to share: typically your name, email address, phone number, the treatment you're interested in, and any message you send us. If you email or call us, we receive the information contained in that communication.
Information collected automatically. Like most websites, our hosting provider may automatically log basic technical data such as your IP address, browser type, device information, referring pages, and the dates and times of your visits. This information helps us keep the Site secure and working properly.
Cookies. The Site uses minimal cookies and similar technologies that are necessary for it to function. We do not use the Site to build advertising profiles about you. You can control or disable cookies through your browser settings.
How we use your information
- To respond to your inquiries and schedule consultations or appointments;
- To provide, maintain, and improve the Site and our services;
- To communicate with you about your requests, appointments, or questions;
- To protect the security and integrity of the Site; and
- To comply with applicable laws and respond to lawful requests.
We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising.
How we share information
We share information only as needed to operate the Site and our business:
- Service providers. We use trusted vendors to host the Site and deliver the emails generated by our contact form. These providers may process your information solely to perform services for us.
- Legal and safety. We may disclose information if required by law, or to protect the rights, safety, or property of PORE Decisions, our clients, or others.
- Business transfers. If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
Third-party links and embeds
The Site includes an embedded Google Map and links to third-party platforms such as Instagram, Google, and Yelp. These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party service you use.
Data retention
We keep the information you submit only for as long as needed to respond to your request, provide our services, and meet our legal, accounting, or recordkeeping obligations, after which we delete or de-identify it.
Data security
We use reasonable administrative and technical safeguards to protect the information submitted through the Site. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your California privacy rights
If you are a California resident, you may have the right to request access to the personal information we hold about you, request that we correct or delete it, and ask how it has been used or shared. We will not discriminate against you for exercising these rights. To make a request, contact us using the details below. Because we do not sell personal information or share it for cross-context behavioral advertising, no opt-out is required for those activities.
Do Not Track. Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them.
Children's privacy
The Site is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Health information
The Site is not a patient portal and should not be used to send sensitive medical details. Any protected health information you share with us during the course of care is handled under applicable health-privacy laws and our in-clinic privacy practices, not this website policy.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be posted on this page.
Contact us
If you have questions about this Privacy Policy or your information, contact us at:
PORE Decisions Med Spa
5700 Village Oaks Dr, Ste 30, San Jose, CA 95123
Phone: (408) 799-5116
Email: Info@poremedspa.com